Frequently Asked Questions
What does the application and leasing process look like?
Applying at 801 North Central is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24 - 72 Hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.
How long does it take for an application to get approved?
Most applications are reviewed within 24 -72 Hours of submission. Our leasing team will contact you with a decision and any next steps.
What all do I need to apply?
To complete your application, you will need:
-A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Application fee per applicant
- Administrative fee
What income is required to qualify?
Applicants must have a combined household income of at least 2.5 times the monthly rent. For example, for a $3,000.00 apartment, a minimum income of $7,500.00 per month is required.
What is acceptable proof of income?
We accept:
Applicant’s gross combined income must be equal to three times the amount of market rent. If your application is accepted or accepted with conditions, you must provide the following income verification prior to move-in. Verification must substantiate income information provided on the application and may include, but is not limited to the following:
- 60 days of current and consecutive pay stubs from your current employer(s) AND two most recent bank statements (PDF) or brokerage statements (PDF).
- If using a brokerage statement, the brokerage account must contain liquid funds totaling 3x the annual market rent amount.
- If using a Guarantor, the Guarantor’s account must contain liquid funds totaling 5x the annual rent amount.
- Pension or retirement income: most recent pension distribution statement or income verification letter from pension provider’s website
- Court-ordered alimony or child support payments: copy of court order.
- Proof of government payments (welfare, disability, social security): most recent benefit statement or benefit verification letter
- Proof of self-employment income: most previous year’s tax return AND most recent personal bank statement. Tax return must include Schedule C that will reflect net profit or loss for a business. If a profit, divide the amount by 12; this will be the monthly income.
- Proof of student loan (only 1/3 of the amount can be counted as income)
- Job offer letter and income verified by employer on company letterhead (PDF) and dated within 30 days of application.
Not Accepted:
-Crypto currency statements
- Business bank statements not accepted as personal income
- Cash, Venmo, Zelle, or similar non-verifiable cash application statements
What happens if I'm approved for an apartment but my roommate is not?
If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.
Do you offer short-term leases?
No, we do not offer short-term leases at our community.
What lease terms are available?
We offer flexible lease terms ranging from 12 Months to 15 months. Contact our leasing office for pricing by term length.
Is there a preferred employer program? If so, who are the preferred employers?
Yes! We offer application discounts for the following employees:
-Public Safety Officials
-Delta Airlines Employees
-American Airlines Employees
-Southwest Airlines Employees
-Health Care Employees
-Hapeville Government Employees
-City of Atlanta Government Employees
-Porsche Employees
What is the notice requirement to terminate my lease?
A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.
What is your move-in process?
On move-in day, you will meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in costs must be paid in full before keys are released. Return your inspection form within 72 hours
What is your move-out process?
Before moving out, please schedule a walkthrough, return all keys and garage remotes, and ensure the home and yard are in original condition. Deposit processed within 30 Days per state law.
Do you require a security deposit? How is it determined?
Yes, a security deposit is required at 801 North Central. Please contact the leasing office for more information on the deposit.
Is my security deposit fully refundable?
Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 Days of move-out per applicable state law.
Do you require renter's insurance?
Yes. All residents must maintain renter's insurance with a minimum liability coverage of $300,000. Proof of coverage must be provided prior to or at move-in.
What tour options are there?
We offer:
- In-Person Guided Tour: Meet with a leasing professional
- Self-Guided Tour: Explore at your own pace during leasing hours
- Virtual Tour: View our community online anytime
What times are available for tours?
Tours are available during leasing office hours:
- Monday-Friday: 10:00am - 6:00pm
- Saturday: 10:00am - 5:00pm
- Sunday: Self-Guided Tours Only
What size apartments do you offer?
We offer two-, three-& four-bedroom townhomes for rent. Visit our floorplans to explore all layouts.
Will I be able to see the actual apartment that I will be renting?
Absolutely -- we will do our best to show you your specific unit. We offer tours of representative model homes. Your unit will be freshly cleaned and move-in ready.
What is the typical ceiling height of your apartments?
Our townhomes feature 9-foot ceilings on the first level, 10-foot ceilings on the second level & 9-foot ceiling on the third level.
Do any of your floorplans have a den or home office space?
Our Sims floorplans include a flex space usable as a den, home office, or storage area.
When is rent considered late?
Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 3rd of the month.
What other fees am I responsible for?
Residents are responsible for their own utilities as well as the monthly Smart Bundle.
Is the community wired for high-speed internet?
Yes, our community is wired for high-speed internet.
Who are the internet providers?
Internet service is available through Comcast/Xfinity.
Who do I set up electricity with?
Electricity is provided by Georgia Power. We recommend doing this at least 1 week before move-in.
Is maintenance offered?
Yes! Our professional maintenance team is available to assist. Standard maintenance Monday-Friday; emergency maintenance 24/7.
How do I pay rent?
Rent can be paid securely through our online portal using debit, credit, or ACH bank transfer.
Do you offer furnished or corporate apartments?
No, we do not offer furnished or corporate apartments at our community.
Do your homes have in-home laundry?
All homes include a full-size washer and dryer.
Do homes have patios/balconies?
Yes, select townhomes include a private patio/balcony.
Can I have a grill on my patio/balcony?
Gas and Charcoal grills are not permitted. Electric grills are allowed.
Can I sublet my apartment or put it on Airbnb?
No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.
Can I paint my walls?
Yes. Paint requests require prior written approval. Any approved colors must be returned to original at move-out, or a repainting fee will apply.
Can I have shelves, curtains, posters, etc.?
Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.
What smart home features are available?
801 North Central includes/offers:
- Smart Garage
- Smart Doorbell Camera
- Smart Locks
- Smart Thermostats
What is the parking like?
All residents are required to park within their garages. Select units have additional Parking.
What amenities does your community offer?
801 North Central is a friendly neighborhood-style community with amenities including:
- Dog Park
-Fire Pit Lounge
-Gas Grilling Station
-Attached Garages
Are there quiet hours?
Yes. Quiet hours are from 10:00 PM - 7:00 AM daily.
Is there somewhere for me to keep my bicycle secured?
Your attached/detached garage is the ideal place to store bicycles securely.
Are there additional storage options?
No, additional on-site storage is not currently offered.
Where do my packages get delivered?
Packages are delivered directly to the resident's home.
Does the community offer on-site recycling?
Yes. Recycling is collected every Wednesday.
Do you offer reserved parking?
Your home's parking is exclusively yours -- no separate reserved parking program.
Are pets allowed?
Yes! We welcome pets at 801 North Central. We allow up to 3 pets per home.
Is there guest parking?
Yes! Guests may use your designated guest parking areas. Please be mindful of neighbors and avoid blocking driveways or fire lanes.
What is your pet policy?
We welcome:
- Max pets: 3 per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Weight limit: 100 lbs
- Breed restrictions: None
- Yard responsibility: Residents must maintain a clean yard, including prompt pet waste removal.
What schools are in the district?
801 North Central serves:
- Elementary: Hapeville Elementary School
- Middle: Crawford W Long Middle School
- High School: Tri-Cities High School
What neighborhood is your community located in?
801 North Central is nestled in Hapeville, GA offering the perfect blend of historic charm and modern living with easy access to I-85, we are near all the hottest spots in town. Hapeville is a small-town gem that boasts a delightful downtown area featuring shops and eateries, such as Louisiana Bistreaux, and is conveniently close to Hartsfield-Jackson Atlanta International Airport. Parks and green spaces like the Hapeville Rail Trail are abundant. Being near Delta Air Lines headquarters, our location is a haven for aviation buffs.
